International Entrepreneurship at a Leading Brazilian Software Services Provider: The Case of CI&T

Authors

DOI:

https://doi.org/10.18568/internext.v15i1.479

Keywords:

Entrepreneurship, Emerging countries, Internationalizationç, Software Industry, Brazil

Abstract

Objective:  This case aims at discussing to what extent a company from an emerging country, Brazil, can become a major player on the global stage of the software industry.

Method: Teaching case, based on personal interviews with top executives and secondary data.

Main results: CI&T is one of the most successful Brazilian IT companies in establishing a position in foreign markets. The case offers a detailed description of the internationalization process of the firm and discusses how the firm can develop its internationalization, facing the challenges and opportunities for further expansion.

Relevance/originality – This teaching case offers a real situation of an IT company from Brazil that developed a successful international strategy.

Theoretical / Methodological Contributions – The case contributes to foster the understanding of the three major liabilities of companies from emerging countries – liabilities of foreignness, liabilities of outsidership and liabilities of smallness.

Social / management contributions – The case can be used in International Business courses to improve managerial skills of students and executives.

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Author Biographies

Sylvia T. de Almeida Moraes, Pontifícia Universidade Católica do Rio de Janeiro - PUC

Doutora em Administração de Empresas pela Pontifícia Universidade Católica do Rio de Janeiro - PUC/RIO. Professora do quadro complementar do IAG Escola de Negócos, NUPIN - Núcleo de Pesquisa em Negócios Internacionais da Pontifícia Universidade Católica do Rio de Janeiro.

Angela da Rocha, Pontifícia Universidade Católica do Rio de Janeiro

IAG Escola de Negócos, NUPIN - Núcleo de Pesquisa em Negócios Internacionais

References

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EY (2013). Outsourcing in Europe. Available at: http://www.ey.com.br/Publication/vwLUAssets/Outsourcing_in_Europe_2013/$FILE/EY-outsourcing-survey.pdf.

Gutierrez, R.M.V. (2007). Complexo eletrônico: O setor de software brasileiro e o Prosoft. BNDES Setorial, 26:25-62, setembro 2007.

Sachitanand, R. (2017). India’s $150 billion outsourcing industry stares at an uncertain future. January 15, 2017. Available at http://economictimes.indiatimes.com/tech/ites/indias-technology-vendors-paddling-shaky-boats/articleshow/56543653.cms.

Statistica (2017). Global market size for outsourced services. Available at:https://www.statista.com/statistics/189788/global-outsourcing-market-size/

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Published

2020-01-01

How to Cite

de Almeida Moraes, S. T., & da Rocha, A. (2020). International Entrepreneurship at a Leading Brazilian Software Services Provider: The Case of CI&T. Internext - International Business and Management Review, 15(1), 118–133. https://doi.org/10.18568/internext.v15i1.479

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Casos de Ensino

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