Suprimento global de serviços de conhecimento e inovação: uma revisão integrativa da literatura

Authors

  • Yeda Swirski de Souza Universidade do Vale do Rio dos Sinos – UNISINOS
  • Iuri Gavronski Universidade do Vale do Rio dos Sinos – UNISINOS http://orcid.org/0000-0002-5301-4954
  • Artur Jacobus Universidade do Vale do Rio dos Sinos – UNISINOS

DOI:

https://doi.org/10.18568/1980-4865.10246-63

Keywords:

BPO, Serviços intensivos em conhecimento, Inovação, Revisão da literatura

Abstract

O suprimento global de serviços de conhecimento e inovação (GSKSI) tem sido objeto de vários estudos em uma ampla gama de áreas, incluindo a estratégia e gestão internacional, geografia econômica, comportamento organizacional, gestão de operações, entre outros. Os objetivos deste trabalho são dois: a) produzir um resumo de estudos GSKSI e b) fornecer uma agenda de pesquisa para GSKSI. Foi realizada uma revisão sistemática da literatura acadêmica e descobriu que, além de ensaios, relatórios e trabalhos teóricos, estudos empíricos sobre GSKSI são distribuídos em quatro categorias principais: gestão estratégica e internacional; tecnologia e gestão da inovação; trabalho, comportamento organizacional e recursos humanos; e gestão de operações. Nosso artigo contribui de duas maneiras únicas: ao fornecer uma análise quantitativa da literatura e uma avaliação qualitativa dos resultados de estudos anteriores.

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Author Biographies

Yeda Swirski de Souza, Universidade do Vale do Rio dos Sinos – UNISINOS

Doutora pela PUC/RS. Docente no Programa de Pós Graduação em Administração da UNISINOS

Iuri Gavronski, Universidade do Vale do Rio dos Sinos – UNISINOS

Assistant Professor Graduate Program in Business

Universidade do Vale do Rio dos Sinos (UNISINOS)

 

Artur Jacobus, Universidade do Vale do Rio dos Sinos – UNISINOS

Doutor em Administração pela UNISINOS. Professor no curso de graduação na UNISINOS

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2015-09-09

How to Cite

Swirski de Souza, Y., Gavronski, I., & Jacobus, A. (2015). Suprimento global de serviços de conhecimento e inovação: uma revisão integrativa da literatura. Internext - International Business and Management Review, 10(2), 46–63. https://doi.org/10.18568/1980-4865.10246-63

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Vol. 10 No. 2 (2015): MAY/AUGUST

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Fórum: Revisão Sistemática de Literatura em Negócios Internacionais

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