Global sourcing of knowledge services and innovation: a literature review

Autores

  • Yeda Swirski de Souza Universidade do Vale do Rio dos Sinos – UNISINOS
  • Iuri Gavronski Universidade do Vale do Rio dos Sinos – UNISINOS http://orcid.org/0000-0002-5301-4954
  • Artur Jacobus Universidade do Vale do Rio dos Sinos – UNISINOS

DOI:

https://doi.org/10.18568/1980-4865.10246-63

Palavras-chave:

Offshoring, BPO, Knowledge-intensive Services, Innovation, Literature Review

Resumo

Global sourcing of knowledge services and innovation (GSKSI) has been subject of several studies in an array of areas, which include strategy and international management, economic geography, organizational behavior, operation management, among others. The objectives of this paper are twofold: a) to produce a summary of GSKSI studies and b) provide a research agenda for GSKSI. We conducted a systematic review of academic literature and found that, besides essays, reports and theoretical papers, the empirical studies on GSKSI can be distributed in four major categories: strategic and international management; technology and innovation management; labor, organizational behavior and human resources; and operations management. We also found that GSKSI analysis oscillate between an approach that connects this phenomenon to previous or existing practices, and another view that considers GSKSI a transformational phenomenon challenging extant theories and practices.

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Biografia do Autor

Yeda Swirski de Souza, Universidade do Vale do Rio dos Sinos – UNISINOS

Doutora pela PUC/RS. Docente no Programa de Pós Graduação em Administração da UNISINOS.

Iuri Gavronski, Universidade do Vale do Rio dos Sinos – UNISINOS

Doutor em Administração pela UFRGS. Docente no Programa de Pós Graduação em Administração da UNISINOS

Artur Jacobus, Universidade do Vale do Rio dos Sinos – UNISINOS

Doutor em Administração pela UNISINOS. Professor no curso de graduação na UNISINOS.

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2015-09-09

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Swirski de Souza, Y., Gavronski, I., & Jacobus, A. (2015). Global sourcing of knowledge services and innovation: a literature review. Internext, 10(2), 46–63. https://doi.org/10.18568/1980-4865.10246-63

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v. 10 n. 2 (2015): MAIO/AGOSTO

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Fórum: Revisão Sistemática de Literatura em Negócios Internacionais

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  • É reservado aos editores o direito de proceder ajustes textuais e de adequação do artigo às normas da publicação.

Autores mantêm os direitos autorais e concedem à revista o direito de primeira publicação, com o trabalho simultaneamente licenciado sob a Creative Commons Atribuição 3.0 Não Adaptada, que permite o compartilhamento do trabalho com reconhecimento da autoria e publicação inicial nesta revista.

Autores têm autorização para assumir contratos adicionais separadamente, para distribuição não exclusiva da versão do trabalho publicada nesta revista (ex.: publicar em repositório institucional ou como capítulo de livro), com reconhecimento de autoria e publicação inicial nesta revista.

Autores têm permissão e são estimulados a publicar e distribuir seu trabalho online (ex.: em repositórios institucionais ou na sua página pessoal) a qualquer ponto antes ou durante o processo editorial, já que isso pode gerar alterações produtivas, bem como aumentar o impacto e a citação do trabalho publicado (Veja O Efeito do Acesso Livre) em http://opcit.eprints.org/oacitation-biblio.html