A theoretical study on country brand and its management

Authors

DOI:

https://doi.org/10.18568/1980-4865.13214-29

Keywords:

Country Brand, Country Branding, Country Image

Abstract

This paper presents a theoretical study in order to clarify the concept of country brand, differentiating it from country image and country of origin effect, and also detail its management, exploring its complexity and differences from the brand management of products and services. Based on the literature, we found that the country brand is derived from a management process, the country branding, which seeks to differentiate between the nation and its offerings in the international market based on their culture. This process involves since the creation of the country brand to its communication to the various target audiences, is more complex than for goods and services, and should consider the elements of country’s identity, positioning and image. The country image is often the focus of branding actions because consists of the associations of the country that international consumers hold in their memory and is considered a tool that can increase the power of the country brand. Thus, it was possible to contribute both to the country brand theory and management, and to governments by providing relevant information to help in defining strategic actions in relation to the country brand and its image.

Downloads

Download data is not yet available.

Author Biographies

Maria Gabriela Montanari, Universidade de São Paulo, FEA-RP/USP, Ribeirão Preto, SP, Brasil

PhD student in Organizational Management at the University of São Paulo, in the line of research of Planning, Market Intelligence and Contractual Relations. She has a degree in Mathematics Applied to Business from the University of São Paulo (2012) and a Master’s Degree in Organizational Management from the University of São Paulo (2015). She is particularly interested in the field of Marketing, working mainly on the following themes: place marketing and applied mathematics. 

Janaina de Moura Engracia Giraldi, Universidade de São Paulo, FEA-RP/USP, Ribeirão Preto, SP, Brasil

is Associate Professor at the Faculty of Economics, Management and Accounting of Ribeirão Preto (FEA-RP), University of São Paulo (USP). Degree in Business Management from the University of São Paulo (1998), Specialization in Master of Science in Marketing at KULeuven (Belgium) (2002), Master’s Degree in Management from the University of São Paulo (2004), Doctoral Degree in Management from the University of São Paulo (2006) and Associate Professorship qualification in Management (specializing in Marketing) from the University of São Paulo (2014). She has experience in the field of Management, with emphasis on Marketing, working mainly on the following themes: Country Brand and Image, Place Marketing, Consumer Behavior, Marketing Research, Service Marketing, Planning and Strategy in Marketing. Editor in Chief of the RACEF (Fundace Journal of Management, Accounting and Economics) since 2014. Reviewer of articles for periodicals and national and international conferences in the field of marketing and ad hoc reviewer for research funding agencies (CAPES, CNPq, FAPESP). 

References

 Aaker, D. A. (1996). Building strong brands. New York: The Free Press.

 Aaker, D.A. (2007). Construindo marcas fortes. Porto Alegre: Bookman.

 Aharoni, Y., & Brock, D. (2010) International business research: Looking back and looking forward. Journal of International Management, 16 (1), p. 5–15.

 AMA – American Marketing Association. Retrieved June 18, 2015 from https://www.ama.org/Pages/default.aspx

 Andina, C., Gabriela, C., & Roxana-Denisa, S. (2015). Country-of-Origin Effects on Perceived Brand Positioning. Procedia Economics and Finance, 23, 422-427.

 Anholt, S. (2006). Beyond the Nation brand: The Role of Image and Identity in International Relations. UK Foreign Office Public Diplomacy Board.

 Anholt, S. (2005). Branding nations. Brand strategy, n. 196.

 Anholt, S. (2007). Competitive identity: The new brand management for nations, cities and regions. New York: Palgrave Macmillan.

 Apex- Brasil (Agência Brasileira de Promoção de Exportações e Investimentos) (2017). Quem somos. Retrieved Aug 27, 2017 from http://www.apexbrasil.com.br/quem-somos

 Blain, C., Levy, S. E., & Ritchie, J. R. B. (2005). Destination Branding: Insights and Practices from Destination Management Organizations. Journal of Travel Research, 43, 328-338.

 Bloemer, J, Brijs, K., & Kasper, H. (2009). The CoO-ELM model A theoretical framework for the cognitive processes underlying country of origin-effects. European Journal of Marketing, 43 (1/2), 62-89, 2009.

 Brand Finance. (2015). Nation Brands 2015: The annual report of the most valuable nation brands. Retrieved May 5, 2016 from http://brandfinance.com/images/upload/brand_finance_nation_brands_2015.pdf

 Brand Finance (2016). Nation Brands 2016: The annual report of the most valuable nation brands. retrieved Aug 15, 2017 from http://brandfinance.com/knowledge-centre/reports/brandfinance-nation-brands-2016/

 Brijs, K., Bloemer, J., & Kasper, H. (2011). Country-image discourse model: unraveling meaning, structure, and function of country images. Journal of Business Research, 64 (12), 1259-1269.

 Castro, R. M., & Giraldi, J. M. E. (2012). Processo de desenvolvimento e gestão de marca-país: um estudo sobre a Marca Brasil. Revista Turismo Visão e Ação – Eletrônica, Vale do Itajaí, 14 (2), 164-183.

 Chernatony, L., McDonald, M., & Wallace, E. (2011). Creating Powerful Brands. 4ed. Oxford: Butterworth- Heinemman.

 Churchill, G. A., Brown, T. J. & Suter, T. A. (2011). Pesquisa básica de marketing. 7ed. São Paulo: Cengage Learning.

 Crescitelli, E., & Giraldi, J. M. E. (2009). Países como marcas: dificuldades no desenvolvimento de marca-país. FACEF Pesquisa, 12 (3).

 Dinnie, K. (2008). Nation branding: Concepts, issues, practice. 1 ed. Oxford: Routledge.

 Dinnie, K. (2015). Nation branding: Concepts, issues, practice. 2 ed. Oxford: Routledge.

 Dinnie, K., Melewar, T. C.., Seidenfuss, K. U., & Musa, G. (2010). Nation branding and integrated marketing communications: an ASEAN perspective. International Marketing Review, 27 (4), 388 – 403.

 Domeisen, N. (2003). Is there a case for national branding? The Magazine of the international trade centre – International Trade Forum. Retrieved June 18, 2015 from http://www.tradeforum.org/Is-There-a-Case-for-National-Branding/

 Dwyer, L., & Kim, C. (2003). Destination Competitiveness: Determinants and Indicators. Current Issues in Tourism, 6 (5), 369-414.

 Durand, A. (2016). Building a better literature review: Looking at the nomological network of the country‐of‐origin effect. Canadian Journal of Administrative Sciences/Revue Canadienne des Sciences de l'Administration, 33 (1), 50-65.

 Elliot, S., Papadopoulos, N., & Kim, S. S. (2011). A integrative model of place image: exploring relationships between destination, product, and country images. Journal of Travel Research, 50, 520-534.

 Fan, Y. (2006). Banding the nation: What is being branded? Journal of Vacation Marketing, 12(1), 5-14.

 Fan, Y. (2010). Branding the nation: Towards a better understanding. Place Branding and Public Diplomacy, 6(2), 97-103.

 Fetscherin, M. (2010). The determinants and measurement of a country brand: The country brand strength index. International Marketing Review, 27(4), 466-479.

 Gilmore, F. (2002). A country, can it be repositioned? Spain, the success story of country branding. Journal of Brand Management, 9(4), 281-293.

 Giraldi, J. M. E. (2016). Evaluation of the impact of Brazil’s sustainability on the behavioral intentions of stakeholders toward the country. Evaluation and Program Planning, 54, p. 135-143.

 Ghodeswar, B.M. (2008). Building brand identity in competitive markets: a conceptual model. Journal of product & brand management, 17 (1), 4-12.

 Groonros, C. (2004). Marketing: gerenciamento e serviços. RJ: Campus.

 Hakala, U., Lemmetyinen, A. & Kantola, S-P. (2013). Country image as a nation-branding tool. Marketing Intelligence & Planning, 31(5), 538-556.

 Hakala, U. & Lemmetyinen, A. (2011). Co-creating a nation brand “bottom up. Tourism Review, 66 (3), p. 14 – 24.

 Herget, J., Petrů, Z., & Abrhám, J. (2015). City branding and its economic impacts on tourism. Economics and Sociology, 8 (1), 119-126.

 Heslop, L. A., Papadopoulos, N., Dowdles, M., Wall, M. & Compeau, D. (2004). Who controls the purse strings: A study of customers' and retail buyers' reactions in na America's FTA environment. Journal of Business Research, 57 (10), 2004.

 Hurn, B. J. (2016). The role of cultural diplomacy in nation branding. Industrial and Commercial Training, 48 (2), p. 80 – 85.

 Kapferer, J. (2001). Reinventing the brand. London: Kogan Page.

 Keller, K. L. (1993). Conceptualizing, measuring and managing customer based brand equity. Journal of Marketing, 57(1), 1-22.

 Keller, K. L. & Machado, M. (2006). Gestão Estratégica de Marcas. São Paulo: Pearson Prentice Hall.

 Keller, K. L. Brand Synthesis: The Multidimensionality of Brand Knowledge (2003). Journal of Consumer Research, 29 (4), 595-600.

 Keller, K. L. (2009). Building strong brands in a modern marketing communications environment. Journal of Marketing Communications, 15 (2-3), 139-155.

 Knott, B., Fyall, A & Jones, I. (2015). The nation branding opportunities provided by a sport mega-event: South Africa and the 2010 FIFA World Cup. Journal of Destination Marketing & Management, 4 (1), 46-56.

 Kilduff, K. & Núñez-Tabales, J. M. (2014). Country image management: Brand Spain in the United States. Regional and Sectoral Economic Studies, 14 (2), 5-16.

 Kimpakorn, N. & Tocquer, G. (2010). Service Brand Equity and Employee Brand Commitment. Journal of Services Marketing, 24 (5), 378-388.

 Kotler, P., & Gertner, D. (2002). Country as brand, product, and beyond: A place marketing and brand management perspective. J Brand Manag, 9(4), 249-261.

 Kotler, P., & Gertner, D. (2004). O estratégico marketing de lugares (Dossiê). HSM Management, 44, 2004.

 Kotler, P., Haider, D. H. & Rein, I. J. (1993) Marketing places: attracting investment, industry, and tourism to cities, states, and nations. New York: Free Press.

 Kotler, P., Haider, D. H. & Rein, I. J. (2006). Marketing de lugares: como conquistar crescimento de longo prazo na América Latina e no Caribe. São Paulo: Prentice Hall.

 Kotler, P. & Keller, K. L. (2006). Administração de marketing. São Paulo: Pearson Prentice Hall.

 Kotler, F. & Pfoertsch, W. (2008). Gestão de marcas em um mercado B2B. Porto Alegre: Bookman.

 Laroche, M., Papadopoulos, N., Heslop, L. A.& Mourali, M. (2005).The influence of country image structure on consumer evaluations of foreign products, International Marketing Review, 22 (1), 96-115.

 Mamuti, A. & Özgüner, D. (2014). Nation branding as a means of attracting FDI: The case of Bosnia and Herzegovina. International Journal of Business and Globalisation, 13 (2), 197-208.

 Mariutti, F. G. & Giraldi, J. M. E. (2012). Análise da imagem do Brasil por meio do Anholt Nation Branding Index. Turismo: Visão e Ação (Online), 14, 67-81.

 Matiza, T. & Onu, O. A. (2014). The Case for Nation Branding as an Investment Promotion Methodology for African Nations: A Literature-Based Perspective. Mediterranean Journal of Social Sciences, 5 (3), 262-272.

 Mugobo, V. V. & Wakeham, M. (2014). Re-Branding Zimbabwe: A Transformative and Challenging Process. Mediterranean Journal of Social Sciences, 5 (27), 298-310.

 Nikolova, M.S. & Hassan, S. S. (2013). Nation branding effects on retrospective global evaluation of past travel experiences. Journal of Business Research, 66 (6), 752–758.

 O’Shaughnessy, J. & O’Shaughnessy, N. J. (2000). Treating the Nation as a Brand: Some Neglected Issues. Journal of Macromarketing, 20 (1), 56-64.

 Papadopoulos, N. & Heslop, L. A. (2002). Country equity and country branding: Problems and prospects. Brand Management, 9(4), 294-314.

 Papadopoulos, N., Hamzaoui-Essoussi, L., & El Banna, A. (2016). Nation branding for foreign direct investment: an Integrative review and directions for research and strategy. Journal of Product & Brand Management, 25 (7), 615-628.

 Pappu, R. & Quester, P. G. (2010) Country equity: Conceptualization and empirical evidence. International Business Review, 19 (3), 276–291.

 Pappu, R., Quester, P. G. & Cooksey, R. W. (2005). Consumer-based brand equity: improving the measurement-empirical evidence. Journal of Product & Brand Management, 14 (3), 143–154.

 Pike, S. D. (2008). Destination marketing: an integrated marketing communication approach. Oxford: Elsevier.

 Publication Manual of the American Psychological Association (2010). Publication Manual of the American Psychological Association. Retrieved 24 Mar, from http://lumenjournals.com/wp-content/uploads/2017/08/APA6thEdition.pdf

 Rojas-Méndez, J.I. (2013). The nation brand molecule. Journal of Product & Brand Management, 22(7), 462-472.

 Rojas-Méndez, J.I., Murphy, S. A. & Papadopoulos, N. (2013). The U.S. brand personality: a sino perspective. Journal of Business Research, 66 (8), 1028-1034.

 Roy, D. & Banerjee, S. (2014). Identification and measurement of brand identity and image gap: a quantitative approach. Journal of Product & Brand Management, 23 (3), 207-219.

 Shimp, T.A. (2009). Comunicação integrada de marketing: propaganda e promoção. 7. ed. Porto Alegre: Bookman.

 Sirr, G., Garvey, J. & Gallagher, L. (2012). A quantitative approach to guiding the promotional efforts of IPAs in emerging markets. International Business Review, 21(4), 618-630.

 Sun, Q., Paswan, A. K., & Tieslau, M. (2016). Country Resources, Country Image, and Exports: Country Branding and International Marketing Implications. Journal of Global Marketing, 233-246.

 Wang, C.L., Li, D., Barnes, B.R., & Ahn, J. (2012). Country image, product image and consumer purchase intention: evidence froam an emerging economy. International Business Review, 21 (6), 1041-1051.

 WTTC (World Travel and Tourism Council). (2015). Global Benchmarking Report 2015. Retrieved May 5, 2016 from http://www.wttc.org/research/economic-research/benchmark-reports/

 Zeugner-Roth, K. P., & Diamantopoulos, A. (2010). Advancing the country image construct: Reply to Samiee's (2009) commentary. Journal of Business Research, 63 (4), 446-449.

Published

2018-08-31

How to Cite

Montanari, M. G., & Giraldi, J. de M. E. (2018). A theoretical study on country brand and its management. Internext - International Business and Management Review, 13(2), 14–29. https://doi.org/10.18568/1980-4865.13214-29